Tuesday, November 11, 2025

EU5 bug reporting

In my current run of EU5, I encountered a minor bug. An interaction with a vassal continued, while I had released that vassal into independence. While sometimes in the game you can get into a situation where you aren't sure whether something is a bug or is due to something you simply don't understand, in this case it was pretty obvious that it was actually a bug. So I went to the EU5 bug report forums and reported the issue.

Less than 2 hours later, my bug report got a reply of "Hello there! With your help, we have now confirmed the issue and added it to our database!". Given that EU5 this early after release still has a lot of bugs, and the bug report forum is full of posts, I was impressed by the speed of response. Even if fixing the bug still might take some time, I got the feeling that I made a positive contribution and was heard. Now that is good community management!

2 comments:

  1. I can't remember the last time I got an actual response for a bug report in any game. That's really old school. Usually the reporting tool specifically tells you there will be no direct reply. I wonder if it makes a difference to how willing people are to submit reports.

    ReplyDelete
  2. Well, knowing you and how you write, your bug report was more thoroughly and accurately written than 99% of the trash they get fed on a constant basis. So even overwhelmed QA people will prioritize something they instantly know how to tackle. Still, good CMing on their end.

    ReplyDelete

If you want your comment to not be deleted: Stay on topic, and remain polite while arguing your opinion.