Tobold's Blog
Monday, August 21, 2006
 
Best selling PC game for July: World of Warcraft

On the list of best selling PC games for July 2006, World of Warcraft takes spot #1. Which isn't bad for a game in it's 23rd month. But it made me think about the demographics of WoW, in terms of new and old players.

It used to be that Blizzard announced new records of subscription numbers nearly every month. But this has slowed down. Beginning of this year WoW had 6 million subscribers, and in May it had 6.5 million, and it seems it never hit the 7 million subscribers mark. It is probably fair to say that the subscription numbers of WoW are stable for the moment, neither rising nor falling much.

Now if we put record sales and stable subscription numbers together, we arrive at the conclusion that lots of players are leaving World of Warcraft every month. Which, frankly, isn't surprising. WoW is a very good game, and MMORPGs tend to keep a players attention for longer than single player games. But people leaving a MMORPG after over a year-and-a-half isn't unusual.

A MMORPG has two parts: the "basic repetitive unit", which in the case of WoW is a combat, and the content, which in the case of WoW is the quests and the zones. World of Warcraft did an excellent job in making combat fun, and quite different for the different character classes. But as the "basic repetitive unit" term implies, you do quite a lot of combats in every game session. If you played World of Warcraft since November 2004, you have done thousands and thousands of combats, and even if you played alts of different character classes, there isn't much more what is new to discover in combat.

The content is both a strong and a weak point of World of Warcraft. The total amount of content when the game was released was already huge, which is good. But the rate at which new content was added to the game wasn't all that high, and much of the recently added content (like Naxxramas) is not accessible to the majority of players. So WoW is living on borrowed time, people leave when they get bored. And they get bored when neither combat nor content is offering them anything new.

That is somewhat different than what happened with Everquest. I personally, and many people I know, left Everquest because while there was still a huge amount of content I hadn't seen in the game, that content didn't seem accessible. If you don't level in a month of playing, you just tend to give up. Of course some people are more resistant to such frustration, or level faster because they can play more hours per month. New Everquest expansions didn't tempt me, because they only offered new content for levels I had no hope of ever reaching.

That brings us to the World of Warcraft expansion, The Burning Crusade. It is pretty safe to say that most of the players who left WoW did so after reaching level 60. The content of the Burning Crusade *is* accessible to the average player. For anybody who enjoyed leveling his character from 1 to 60, but didn't enjoy the level 60 end game, the expansion promises more of the fun leveling content from 60 to 70. And for everybody who liked the level 60 raiding end game, the expansion promises a new level 70 raiding end game, with new raid dungeons and new phat loot. Thus the expansion offers something for pretty much everybody.

So it is predictable that the Burning Crusade expansion will cause quite a lot of players to resubscribe to World of Warcraft, renewing their cancelled subscription. Because lack of content is easily remedied with new content. The number of people who found leveling to 60 too hard and wouldn't want to level to 70 is probably rather small. The downside of lots of people resubscribing will be an increased load on the servers. Blizzard seems to be aware of that, and announced an increase in server capacity and numbers of players per server by 25%. But the first week after the release will certainly be rather chaotic. Maybe *that* would be a good time to take a break from WoW. :)
Comments:
"Maybe that would be a good time to take a break from WoW"

What?!?! And miss out on the race to 70? And selling hoarded gems and ores on the over-inflated AH? =)
 
Explanation for this month #1 spot without new player base records: last month Blizzard banned a lot farming/bot accounts. Gold seller bought new boxes in huge amounts. This month #1 is purely based on new accounts replacing banned ones. It´s not an unsual high churning rate yet.
 
Chrismue's insight aside (which is actually a very important question to ask), I wonder if this is the peak for WoW? Barring entry into any new markets that can bring them more gamers, have they hit their peak? Will Burning Crusade bring in more players, or will it just bring back players? If it only does the latter, will the collective result bump up their subscribers count even higher? Damn, now I'm inspired to write. :)

Good show Tobold!
 
It was not just July of this year that WoW was #1. It was also #1 in June http://ve3d.ign.com/articles/719/719367p1.html

In the 23 months since release it has been #1 in the US a majority of months. It only breifly falls out of #1 when another big title is released but always bounces back up.
 
Wonderfully insightful post. I don't think that many people will deny that Blizzard made an amazing game from level 1 to 60. In fact, had it not been as solid, I think they would have had problems with the end game much earlier. I personally know dozens of people who hit 60, took a look at raids and started up new toons instead. Over time they did tire of it - how many level 60s can you stomach.

BC will bring back a good percent of players that may have left the game - try the new races, new starter areas and race their forgotten 60s to 70. Raiders get new content and casuals can make a new attempt at forming raid-viable guilds in the dungeons designed fro 25-man OR by doing the 40-mans with level 70s, thereby reducing the required players.

BC has lots of options and millions of people have invested a huge amount of time, effort and emotion in WOW. BC will be a huge seller against which nothing but the force of God will withstand. It's the 4-6 months after BC that will be interesting.
 
It would be quite interesting imo to see some statistics on how high on the raid-ladder the avarage player that quits WoW has reached. If I would just make a spontanous (sp?) guess I'd say about 10-30% into MC, if even that. Maybe the avarage player is still stuck on 5-man Strat runs?

As Tobold has said a few times in other words, it seems like Blizzard is spending 90% of their developing time on 10% of their player base. Of course BC will change that a bit so that will be refreshing, but it will probably just be a short time before they fall back into their old behaviour and start developing content for the L70 high end raiders almost exclusively.
 
but it will probably just be a short time before they fall back into their old behaviour and start developing content for the L70 high end raiders almost exclusively

I am not 100% of that. I did like NMC's explanation in yesterdays thread, where he said that Blizzard is just so slow in adding content that the content they add today is fixing an issue that was hot many months ago. So all the added raid content was a reaction to people saying WoW didn't have enough end game content when it came out.

Today's patch 1.12 doesn't have raid content at all, but is trying to fix PvP issues. Sure, I would have like a patch adding solo and small group content instead. But I must admit that WoW PvP is in far more desperate need of fixing than solo content.

Most of what I read about the expansion is changes that I like. Lots of added solo and group content. PvP honor rewards not on a relative scale any more, but split in a simple absolute honor point reward system and a PvP league ladder system. New raid content in smaller packages (winged dungeons) and for smaller raid groups, making raiding more accessible. There is something for everybody in that expansion.

There is a risk that Blizzard again adds mostly raid content in the patches after BC, and that we have to wait another 2 years for the next expansion set. In which case I and a lot of other players would be gone by mid-2007. But if the post-BC patches add different sorts of content, and Blizzard manages to get one expansion out per year, the WoW steamroller could be going on for quite some time more.
 
You can't forget the fact that Blizzard has also hemorrhaged a huge amount of talent since the release of WoW (some people just on't want to work on the same title for the rest of their careers)...which in my opinion has slowed both the release of patch content as well as the development of BC itself.
 
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