Tobold's Blog
Tuesday, January 22, 2008
 
Instant classic Q&A from Sanya

Did you always want to know why game developers and customer service representatives of MMORPGs seem to hate you? You'll find the answers in this instant classic Q&A session written by Sanya. I especially liked:
Q: Why do you hate me personally?

A: We don’t hate you. This fifty page log of all the crap you spew in open chat channels, and the two thousand people who reported you, would suggest that a large number of the people on your server do in fact hate you. But we don’t personally care. We’ve seen worse. Amateur.

Comments:
Bullshit and SOE is big time guilty of this. Ignore all the rational critiques and only respond to the silly ones. If developers are unable or unwilling to create a filter that separates board spam from legitimate and helpful post - then who's fault is that?

And in spite of her whining - and she trots all all the usual excuses - why do developers continue to make the same design mistakes that lead to these problems?

Complexity doesn't automatically mean more fun but it almost certainly results in more exploits, more balance issues, and more downtime - along with prolonged development cycles.
 
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