Monday, September 08, 2008
GOA apology and other WAR news
So GOA had to roll out their CEO for a public apology:
"Dear all,Unfortunately GOA is still slightly delusional about their success, as witnessed in their other post on the situation:
I rarely address players directly, but I wanted to write you as too few of you have been able to access the open beta today.
As my team explained in the previous post, although we have opened the servers and corrected numerous issues during the last 24 hours but we have not yet solved the issue of saturated Open Beta key activations that we’re currently experiencing. I am sincerely sorry for this, and I understand all the frustration the situation has spawned.
Today was a dark day. We expected a massive influx of players, but reality was even harsher.
I personally commit that we will communicate to you as clearly as possible on the resolution of these current issues. My goal is to give Warhammer Online the success it deserves. Be ensured that all GOA teams, with Mythic’s support, are working hard to bring you the best possible game experience.
Ghislaine Le Rhun
"We have encountered serious problems with the authentication system since this morning, while the stability of the game servers, the speed of the patcher and the performance of the downloader have all been satisfactory. This issue, combined with an exceptional amount of traffic and a fault which was not identified during the extensive tests we ran on our platform has unfortunately limited the access to our servers to only a few of you along with our closed beta testers who had already been a part of the closed beta."Hey, GOA! Didn't it occur to you that the stability of the game servers etc. might be satisfactory because there are only a handful of people who can actually access them? We simply have no idea what will happen to the servers once the account site is up and everyone tries to get into the game.
How is the situation in North America? Did everything start smoothly there, account site and servers?
At least we got some info about realm balance hidden in the official update on WarhammerAlliance:
"Server capsSo there are separate caps for Order and Destruction, which at least initially (when the servers are full) should work to balance things out. Of course that means that if you want to play the more popular side, you might end up in a situation where you are waiting in queues much longer, or are forced to play the other faction.
Previous closed beta testers are being let in. We are successively allowing more and more players join. The current population cap is 500 players per realm (so 1000 max players online per server) with an additional 1500 players in queue. We will raise both the online and queue caps by roughly 25% every few hours. This is a delicate process, vital in keeping the servers and starting zones in good shape. Reports from QA reveal that our Open Beta servers have indeed performed very well since they were brought online, as those of you who can currently play can surely attest to."