European WoW servers down

The European version of WoW patched to v1.61 today, and something went very wrong. All servers seem to be down, and communication by Blizzard is bad. They have the world's most useless realm status page, which always shows all servers up, even when they aren't. And you can't communicate via the official forums either, because they use the same login server as the game, and you can't write anything on the forums when the servers are down.

I must admit that server outages happen to WoW less often than to other games. But the way Blizzard handles them is not up to industry standards. It is pretty sad when SOE can do advertising inviting WoW players to switch to EQ2, because the customer service is better. SOE used to be the absolute pit in customer service, but they improved, and Blizzard didn't.