Server Restarts! On my 6th try at the Kara Key in SL, we were 2 pulls away from Blackheart the Inciter when the message of doom comes "Server Restart in 15 minutes"

Would be nice if they could give a little more of a heads up but I guess it's a good thing that they're actually fixing something.

Other than that, I'd say customer service. I had my account hacked December 25th and after 3 1/2 weeks, was told that they could not verify my loss and that further conversation would best be handled online. However, whenever I made a post about it on the Customer Service forum, it was deleted mere seconds after posting. Errrrr!!!
 

Well I recently I also tried to pay for a subscription and had just the exact problem you mentioned. It wouldn't accept my credit card and the account was locked for 3 days.

What really frustrates me nowadays though is the whole design of WoW. You have to be a hardcore player to really get to enjoy it to the fullest. All this grinding rep and keying up with numerous, long and tough quests. Add to that that you can't really measure up to people in PvP unless you have decent or better gear and I become just pure angry. I love MMO games with PvP in them in one way or another, and it's usually what I aim for while leveling up (although I want to level up in a normal environment which is why I'm on a "normal" server). As it is now I've just thrown up my arms in the air. I just can't be bothered with all the rep and keying because it's so troublesome. And PvP'ing and grinding honor seems a bit much in the end. You need a decent arena team to get good gear and there doesn't seem to be much interest in my guild. So at the moment I feel a bit stuck. In the evenings I think about if I should log in to WoW and often I can't be bothered. If I do I often log in an alt and level a bit.
Frustrated? Yes. I hope that one of the upcoming MMO's have some better design that fits my style better, because WoW just seems to be stuck in the same old style as always.
 

That happened to me once. The trick you can use when it happens is buy a came card and the system will accept it.

Sophia the Healadin
 

Erm... sorry just a clarification about my previous comment, by 'it' I meant the came card. You can basically pay for the subscription with a came card even if your credit card if 'blocked out'.

Sophia the Healadin
 

it doesn't frustrate me anymore.

mmorpgs == frustration.
you put time in it and you expect the developer treats you like a king.

1. communication
there is always lack of communication since the ratio of employees vs. gamers is very off-balance. assume 5000employees vs. 8million. this is 1employee on 1600gamers, that is not enough to satisfy them all.

2. lag/dc
where lies the problem?
ther are too many factors invloved to pinpoint what the problem is. not too mention all those frigging spammer flooding the internet.

3. netherwhelp-pet
not the smartest move to have you stuff mailed to blizzard. if you could have do it with insurance-post and get a refund you know it will deliver to blizzard.

4. forums
they are ancient forums. and why the hell do they have to create their own forums instead of grabbing some 3rd-party forum. less hassle and you can blame the others.

4. bugs
well, they cannot be prevented.
however i still want to find out how they calculate the stuff since some bugs are recurring in a strange way.
 

Well one thing that happened to me with Blizzard accounting and billing was that I forgot to cancel my recurring subscription plan when I knew I had no money to pay for the monthly fee. When Blizzard noticed that I didn't have money in my account they contacted my bank and in response to this my bank removed my accounts foreign online buying rights, and now I can't pay my monthly fee with my card anymore and have to buy game cards instead... and since I'd have loads of stuff to do with the card now (for example buying lotro etc) I'm really mad atm <3 :). Just a word of caution: if you have a recurring subscription plan and are playing it with visa electron in Finland, make sure you got enough money in your account >_<.
 

@tobold

why do you think it's server-instabillity?
i understand the frustration, don't get me wrong, but you can tell it's server-instabillity?
perhaps it's a hickup of your local-network and the server gets time-outs on the client, so the result is dc. or some router of you isp has failed, hence another router is clobbing up with all the packages...high load, packet-loss, dc.
ofcourse, it can be server-instabillity, but there are million other factors that can be involved.
tcp/ip/udp is not really designed for realtime stuff imho. it's an old protocol used for totally different stuff that it was designed for.
 

Well, normally I assume that most connectivity problems are more likely to be related to my ISP than to Blizzard. But when the whole group develops connectivity problems, one time one guy getting disconnected, one time another, and your guild member alert shows guild members disconnecting and reconnecting left and right, I have to assume the problem is closer to Blizzards site.

Sure, it could be Blizzard's ISP, but even then it would be their responsability.
 

the brick wall...

I levelled to 70, have done bits and piece of instances (due to being behind the core of my old guild meant I basically soloed to 70, doing pugs here and there) and now I've done all the 5 mans a few times, but can't do heroics cos I need the dullest rep grind ever. I've NEVER ground for rep - I hate grinding, I've quested, and slogged at instances - but never ground mindnumbing shite just to get a key for one - let alone however many I now need.

So - like a previous poster - I'm not working on an alt - getting to 70 and then hitting the same brick wall.

Not impressed.

Miz
 

I'm frustrated that most (80%+) of the mail quest rewards in BC are Shaman gear. It seems like Blizzard forgot that Hunters also wear mail armor.
 

They banned one of our guild officer for gold selling. The true story is... he gave 200g to his brother who's on another account for his lvl 40 mount and to lvl up his professions. His brother had the "great" idea to sell that money on ebay just to know how much he could get for it. Our officer was banned and his brother can still play. We did just EVERYTHING to get his account back... talk to GMs, on forums, by mail and finally by phone... Blizzard told him to talk to their lawyers... Stupid Blizzard.
 

ah Sigilind-Baelgun hit a nerve...

i really don't want to know how many pallie-crap i sold to the vendor.
 

@adasandre

Stupid Blizzard?
I would say stupid brother!!
 

OOOOH blizzard makes me so angry, my little brother sharded my battle chicken and they wont replace it. I feel like going down there and casting flamestrike rank 3 on thier office and polymorphing their president...oooooh oOOOOOh OOOOOH I'M A SO PIZZEED, my retarded brother bilo hate thems too!
 

@anonyme

I know he talked to his brother... ;-p

The idea is, in most modern countries, one is innocent until proof of the opposite. For Blizzard, one is guilty even with the proof of innocence.
 

I'm with Sigilind-Baelgun, and I play a mage! I can't tell you how many times I've run a Black Morass or Shadow Labrynth instance and seen Shaman Mail loot at the end of the run. It's sad.

That said, I'm not upset with Blizzard over much of anything. While folks are upset because the entry barriers to raiding are pretty high right now, but it was pretty much the same two years ago when the game was in its infancy in release. Nobody had killed Onyxia, and I remember people complaining that it was "too hard," and that she'd never be killed. :P
 

Frustrations with Blizz? The GM support I (didn't) receive when I had to change my guild name. Someone reported <The Consortium>, which I made before the expansion, and I received a warning on my account. It took two weeks of dealing with incompetent GM's to finally change it.

Frustrations with WoW? Complete lack of healers on our server looking for a guild :P
 

Frustration with WoW includes but exclusive to:

1) Complete lack of class design regard for healing classes, and lack of PvP and PvE balance for classes whatsoever. It would be so simple to fix (i.e. players do less damage in PvP than PvE, skills operate differently in PvP than PvE rather than just shorter durations).

2) Underhanded censorship on forums that involve deletion of threads that are civilized, intelligent and interesting, but which contain critiques of Blizzard's policies and designs. Controversies of Blizzard hiring polarizing figures such as Tigole and Furor (Google these names), as well as blatantly insulting attitudes on the part of community managers and developers toward customers.

3) Bait and switch tactics with releasing new content, which involves upgrades followed by nerfings that remove fun from playing classes, promises of more casual-oriented content and less catering to 80+ hour week players but switching back to Naxx-style raid content with consumables and gear checks with no reasonable gear upgrades in sight, lackluster and boring new key and reputation grinds thinly disguised as content that will satisfy non-hardcore gamers.

I don't feel like going on. My subscription remains cancelled.
 

I agree. I am really trying to love WoW, but I can't. My main is a warrior so guess what...I can't solo anymore because I respecced Prot so we didn't hit the brick wall of Karazhan TOO hard. Although we have our first run this week and I am expecting wipes galore.

I am trying to get a mate into playing with me, fat chance, to even get to level 70 he faces a few months of grunding levels, before not to mention the ridiculous rep grinds for a bloody key to get geared for an 'entry level 10 man instance' that acts as a barrier to all those not blessed with unemployment, normal sleep circadian rhythms or a significant other. Not to mention the gear....oh god the gear required....

Point is, I can't go forward, I can't go back (and level an alt due to the time, money and effort involved). That does not equate to fun Blizzard, no matter which way you cut it.
 

I've got a good one. Was helping some guildmates get their Karazhan key in Black Morass last night. We had a great run going, when I found myself feared by a mob and falling through the world terrain itself. I should've taken a screen grab, but I fell so far I died, and my body couldn't be located. Needless to say, it hurt the group and down we went. I opened a ticket and got the usual pre-canned response of "We know it's broke, we can't help you avoid it, have a nice stay in Azeroth".

In a way I pity the GMs. There's only so much they can do to support this deep game world.

My frustration is in quality of certain game components. I understand the challenges in software testing, but with the vast monetary resources at Blizzard's disposal, there really is no execuse for not having the most top-notch QA/testing team in the business. Some of the bugs that make their way to consumers amazes me.
 

1. Queues: the idea of paying a monthly fee, so I can wait in line, when I log on, is absurd, and what happens when you get disconnected, and the queue keeps you from rejoining your group.

2. The Burning Crusade had a 40 level gap, with no new content. Ok, so Blizzard offers two new races, but any WoW veteran who starts a new character is right back in the same ol zones once they exit the "new"bie area.

I have zero desire to play a new race if that means slogging through Strangle Thorn Hell again, or any of the other mid level zones that I've played out, no matter how much I enjoyed them. There really was no excuse not to have new content for all level ranges, considering the resources and time Blizzard had.

3. Flying mounts aren't available until 70th. Well great, but what if I don't like to raid or faction grind. Why not allow flying mounts at 60th, so casual and solo gamers can enjoy them, before they run out of things to do. By only allowing flying mounts at 70th, plus requiring them to reach new uber raid zones, Blizzard essentially made them keys with wings. I understand why it's not possible to fly over old world zones, but restricting the new mounts to level 70 is just retarded.

4. Paladins can't use ranged weapons. Why? Is it unbalancing? Just limit their weapon choices, then. I won't play a class that can't range pull - period. Just let em throw zero damage rocks, for God's sake.

5. Mage's invis: I understand the short timer is necessary for pvp considerations, which is why I've never been big on trying to balance classes for both pve and pvp, as it usually ends up screwing the pve side. This is why the lotro approach, to pvp, intrigues me. Maybe EQ has spoiled me, but Mage invis in WoW strikes me as frustratingly gimped.
 

Mostly, the lack of instruction for upgrading to BC scared me.

I thought I'd just wasted money without being able to play the game I installed. :/
 

Oh, and number six: getting booted for going AFK.

That one really stinks.
 

How Bliz pissed me off: My main is a fury warrior. Nobody wants me for Black Morass. I'm done with the game. I won't respec to prot because I don't feel like playing a gimped class that is basically a meatshield in instances. Too many class specs have been made obsolete by this expansion. LOTRO here I come! Cancelled my WOW account yesterday.
 

1. Scripted answers from GMs.
2. Reporting gold farmers and seeing them still farming weeks later.
3. Reputation grinding.
4. Completing a chain quest and finding there is no reward on offer for my class (I'm a Warlock, so why offer me only Healing gear??).
5. Dungeon BoP drops that are of no use no anyone in the party. Can't the random drop take into account the classes actually in the instance?
 

That happened to me, got a card messed up in billing.

Instead of waiting, WOW-less, just go to a local Gamestop or EB and buy the 1 or 2 month gamecard and apply that to your account. You'll be playing immediately and then just put your card in again when the time runs out.

Simple.